CIMMO Privacy Policy

EFFECTIVE January 2019

The Chartered Institute of Marketing Management
of Ontario is a not-for-profit organization. Headquartered in Toronto, Ontario,
we provide educational and membership services to our members and accredited
institutions. Our web services are hosted with Liquid Web hosting solutions in
dedicated and virtual private servers. Our service provider has data
center locations in Lansing, MI, Phoenix, AZ, and Amsterdam, NL.

CIMMO respects the privacy of every individual
who visits  (“Website”)
and/or purchases its Services. This Privacy Policy is our commitment to
transparency in communicating how CIMMO collects uses, and discloses the
information that is collected from you, the visitor of its website and/or
customer, as well as the choices you have concerning the information.


This Privacy Policy applies to how we collect,
use, and disclose information from the following individuals:

  • Customers – individuals who register on their own or
    on behalf of an entity, to use CIMMO Services with the creation of a CIMMO
    membership account.
  • Event/Marketing
    – individuals who provide

    their information to CIMMO when they register for our events, webinars,
    subscribe to marketing material, participate in surveys or contests, or attend
    other CIMMO events.
  • Website
     – individuals who

    visit CIMMO’s Website and opt to provide contact information, including an email
    address to receive communications from CIMMO.



CIMMO asks for your account information which
includes your name, business name, email address, physical address, phone
number, credit card and bank account information (stored directly with a third
party processor), and website domain. By voluntarily providing CIMMO with your
account information, you represent that you own and consent to our use of such
personal data.


CIMMO may ask for your name, email address,
the physical address and phone number. Participation in events, surveys, contents,
or subscribing to marketing material is voluntary, and you may choose whether or
not to participate and therefore disclose this personal data.

Website Visitors

At your option, CIMMO asks and may collect your
name, email address, physical address, and phone number. In addition, we also
collect information such as web server logs, internet protocol (IP) addresses,
browser type, or other information as part of aggregated data.


CIMMO uses cookies, beacons, tags, and other
tracking technologies to gather demographic information about you, identify
your visits to our Website, other interactions with our Website, and personalize
your search experience on our Website. We gather information such as the internet
protocol (IP) addresses, internet service provider (ISP), operating system,
browser type, date/time stamp, and store it in log files. To collect this
information, a cookie, a standard feature of a website that allows us to store
a small amount of data on your computer to allow our web servers to recognize
you may be set on your computer or device when you visit our Website. We may
track your use across different websites and services. In some countries,
including those in the European Economic Area (“EEA”), the
information in this paragraph may be considered personal information under
applicable data protection laws.

You can control how websites use cookies by
changing your cookie settings (, but your modification may
limit your use and functionality of some of the features on our Website. We may
also, use cookies and other tracking technologies to provide you with advertising
based on your browsing activities. You may opt-out of targeted advertisements
by visiting, or if
located in the EEA, you may opt-out by visiting


CIMMO uses the information it collects about you
in the following ways:

  • To respond to any
    requests from you regarding sales and support.
  • To contact you regarding
    any agreements or accepted terms that you may have with CIMMO for the Services.
  • To provide you with
    marketing emails, special offers, advertising campaigns, or newsletters.
  • To provide you with
    information logs associated with the use of CIMMO’s Services.
  • To contact you regarding
    functionality changes to our Services or Website.
  • To develop new features
    and functionality for our Services and Website.
  • To collect payment and
    bill for our Services.
  • To help personalize searches.
  • To diagnose problems.
  • To find and prevent
  • To carry out other
    purposes as disclosed to you through the Website or found in terms or an
    agreement between you and CIMMO.
  • Process for other
    purposes for which we obtain your consent.


CIMMO shares the information it collects about
You in the following ways:

  • Third
    Party Providers
     – CIMMO may share

    your information with third-party providers that provide services on our behalf
    or resellers who provide CIMMO Services. These companies may assist with
    marketing support, processing credit card payments, content delivery, email,
    providing sales leads and customer support. Third-party providers may only
    process personal information under CIMMO’s instructions, and in
    compliance with the Privacy Policy and other applicable regulations (e.g. EU-US
    Privacy Shield framework).
  • Advertising – Based on the cookies and another tracking
    devices, we may work with advertising companies to display ads that may be of
    interest to you.
  • Business
     – To provide

    information to a third party in the event of any disposition of all or any
    a portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
  • Aggregated
    or De-identified Data
     – We may disclose

    or use aggregated or de-identified information with third-party providers for
    research purposes relating to our Services.
  • As
    Required by Law or Similar Investigations
     – To comply with legal obligations (e.g. subpoena) or

    investigate potential legal violations. CIMMO may be required to share personal
    data in response to lawful requests from public authorities to meet
    national security and/or law enforcement requirements.
  • Safety – We may disclose your information to
    protect and defend the safety of CIMMO in connection with investigating and
    preventing fraud or security issues.
  • Consent – CIMMO may share your information with
    your consent.


You may unsubscribe from receiving promotional or
marketing emails from CIMMO at any time by using the “unsubscribe” link in the
email received, or by emailing us at  info@
. As outlined in the Section, Cookies and other Tracking Technologies, you can
also, control your cookie settings.

Concerning your account information, you may
update, correct or delete information that you provided to us by logging into
your CIMMO account or contact us at info@


For individuals in the EEA, CIMMO’s legal basis
for collecting and using your personal information will depend on the personal
information collected and the specific context in which we collect it. CIMMO
will process personal information from you where a) we have your consent to do
so, b) where processing is necessary for CIMMO to perform Services under
an agreement, or c) where processing is in our legitimate interests and not
overridden by your data protection interests or fundamental rights and
freedoms. In some cases, we may also have a legal obligation to collect
personal information or may otherwise need the personal information to protect
our vital interests or those of another person. At any time, you have the
right to withdraw or decline consent. If you do not provide the requested
information, CIMMO will not be able to perform Services for you. Also, you have
the right to object where we rely on our legitimate interests to process your
personal information.


CIMMO is a Canada-based company and stores your
information in its data centers in a third-party services provider at the
The United States or, in limited cases, in the Netherlands. CIMMO may transfer your
personal information to countries other than where you live.
Whenever CIMMO transfers personal information originating from the EEA or Switzerland
to other countries not deemed adequate under applicable data protection law, it
will do so based on the Privacy Shield Frameworks or EU Standard
Contractual Clauses.


Individuals located in the EEA may have
additional statutory rights available to them concerning their personal
information, including the right to access your personal information, have it
erased, have it corrected, or object to or restrict processing. If you would
like to make such a request, please email info@
 , and we will respond within thirty (30) days. CIMMO will need to verify
that the individual is inquiring about his/her information before we can
assist with the request.

We will comply with such requests to the extent
legally required by applicable law or the EU-US or Swiss-US Privacy Shield. For
EU individuals also have the right to complain with the
supervisory authority.


Our Website and/or Services is not directed at
children, and our services are designed for Undergraduates and graduates students,
professionals and organizations. We do not knowingly collect information from
or about children under 13 years of age, and use of our services by children
under 13 years of age is forbidden.


CIMMO reserves the right to modify this Privacy
Policy at any time; however, should we materially change the Privacy Policy, a notice will be posted on our website along with the updated Privacy
Policy. If you disagree with the changes, you may terminate your Services.


If you have any questions or concerns over this
Privacy Policy, or wish to exercise any of your statutory rights, please
contact us at:

The Chartered Institute of Marketing Management of Ontario
H215K- 2 Colonel Samuel Smith Park Drive,
Toronto, Ontario, Canada M8V 4B6
Tel: 647-689-3885 ext 700