Privacy policy - The Chartered Institute of Marketing Management of Ontario Skip to content


Privacy policy

The Chartered Institute of Marketing Management of Ontario is a not-for-profit organization. Headquartered in Toronto, Ontario, we provide educational and membership services to our members and accredited institutions. Our web services are hosted with Liquid Web hosting solutions in dedicated and virtual private servers. Our service provider has datacenter locations in Lansing, MI, Phoenix, AZ, and Amsterdam, NL.

CIMMO respects the privacy of every individual who visits (“Website”)and/or purchases its Services. This Privacy Policy is our commitment to transparency in communicating how CIMMO collects uses, and discloses the information that is collected from you, the visitor of its website and/or customer, as well as the choices you have concerning the information.

Scope of policy

This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:

  • Customers – individuals who register on their own or on behalf of an entity, to use CIMMO Services with the creation of a CIMMO membership account.
  • Event/marketing participants – individuals who provide their information to CIMMO when they register for our events, webinars, subscribe to marketing material, participate in surveys or contests, or attend other CIMMO events.
  • Website visitors – individuals who visit CIMMO’s Website and opt to provide contact information, including an email address to receive communications from CIMMO.

Information we collect


CIMMO asks for your account information whichincludes your name, business name, email address, physical address, phonenumber, credit card and bank account information (stored directly with a thirdparty processor), and website domain. By voluntarily providing CIMMO with youraccount information, you represent that you own and consent to our use of suchpersonal data.

Event/marketing participants

CIMMO may ask for your name, email address, the physical address and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary, and you may choose whether or not to participate and therefore disclose this personal data.

Website visitors

At your option, CIMMO asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.

Cookies and other tracking technologies

CIMMO uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as the internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you may be set on your computer or device when you visit our Website. We may track your use across different websites and services. In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered personal information under applicable data protection laws.

You can control how websites use cookies by changing your cookie settings (, but your modification may limit your use and functionality of some of the features on our Website. We may also, use cookies and other tracking technologies to provide you with advertising based on your browsing activities. You may opt-out of targeted advertisements by visiting, or if located in the EEA, you may opt-out by visiting

How we use your information

CIMMO uses the information it collects about you in the following ways:

  • To respond to any requests from you regarding sales and support.
  • To contact you regarding any agreements or accepted terms that you may have with CIMMO for the Services.
  • To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
  • To provide you with information logs associated with the use of CIMMO’s Services.
  • To contact you regarding functionality changes to our Services or Website.
  • To develop new features and functionality for our Services and Website.
  • To collect payment and bill for our Services.
  • To help personalize searches.
  • To diagnose problems.
  • To find and prevent fraud.
  • To carry out other purposes as disclosed to you through the Website or found in terms or an agreement between you and CIMMO.
  • Process for other purposes for which we obtain your consent.

How we share information

CIMMO shares the information it collects aboutYou in the following ways:

  • Third Party Providers – CIMMO may share your information with third-party providers that provide services on our behalf or resellers who provide CIMMO Services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads and customer support. Third-party providers may only process personal information under CIMMO’s instructions, and in compliance with the Privacy Policy and other applicable regulations (e.g. EU-USPrivacy Shield framework).
  • Advertising – Based on the cookies and another tracking devices, we may work with advertising companies to display ads that may be of interest to you.
  • BusinessTransactions – To provide information to a third party in the event of any disposition of all or any a portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
  • Aggregated or De-identified Data – We may disclose or use aggregated or de-identified information with third-party providers for research purposes relating to our Services.
  • AsRequired by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. CIMMO may be required to share personal data in response to lawful requests from public authorities to meet national security and/or law enforcement requirements.
  • Safety – We may disclose your information to protect and defend the safety of CIMMO in connection with investigating and preventing fraud or security issues.
  • Consent – CIMMO may share your information with your consent.

Your choice

You may unsubscribe from receiving promotional or marketing emails from CIMMO at any time by using the “unsubscribe” link in the email received, or by emailing us at As outlined in the Section, Cookies and other Tracking Technologies, you can also, control your cookie settings.

Concerning your account information, you may update, correct or delete information that you provided to us by logging into your CIMMO account or contact us at

Legal basis for processing personal information

For individuals in the EEA, CIMMO’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. CIMMO will process personal information from you where a) we have your consent to do so, b) where processing is necessary for CIMMO to perform Services under an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information or may otherwise need the personal information to protect our vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, CIMMO will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.

International transfers

CIMMO is a Canada-based company and stores your information in its data centers in a third-party services provider at theThe United States or, in limited cases, in the Netherlands. CIMMO may transfer your personal information to countries other than where you live.Whenever CIMMO transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so based on the Privacy Shield Frameworks or EU StandardContractual Clauses.

Data subject rights

Individuals located in the EEA may have additional statutory rights available to them concerning their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email , and we will respond within thirty (30) days. CIMMO will need to verify that the individual is inquiring about his/her information before we can assist with the request.

We will comply with such requests to the extent legally required by applicable law or the EU-US or Swiss-US Privacy Shield. ForEU individuals also have the right to complain with the supervisory authority.


Our Website and/or Services is not directed at children, and our services are designed for Undergraduates and graduates students, professionals and organizations. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.

Changes to privacy policy

CIMMO reserves the right to modify this PrivacyPolicy at any time; however, should we materially change the Privacy Policy, a notice will be posted on our website along with the updated PrivacyPolicy. If you disagree with the changes, you may terminate your Services.

Contact us

If you have any questions or concerns over this
Privacy Policy, or wish to exercise any of your statutory rights, please
contact us at:

The Chartered Institute of Marketing Management of Ontario
H215K- 2 Colonel Samuel Smith Park Drive,
Toronto, Ontario, Canada M8V 4B6
Tel: 647-689-3885 ext 700

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