CIMMO President Dr. Youssef Ahmad Youssef, Ph.D. and Sergio Frias, CIMMO’s  Chief Customer Experience Officer will discuss how business’s relationship with customers is nourished by experiences, emotional connections and trust along many touch-points in the customer’s journey. Also, Youssef and Sergio will discuss how COVID-19 crisis has inflicted serious challenges to keep customer’s experience in good standing. This webinar aims at sharing best marketing practices with businesses during the Current Crisis of COVID-19.

The webinar will be hold on hashtagZoom platform. An email with the Zoom link will be sent to you. To register, please visit:

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